REMINDER - Admin will be closed from Friday 15th December 2023 returning to work Monday 15th January 2024. During this time we will be on leave and will not be answering emails or phone calls. We hope you and your family have a wonderful break, and we will see you in 2024!
ADMIN AND SUPPORT ARE CLOSED ON WEEKENDS
Sip 'n' Dip might look big online, but we are a family owned and run business based in Ipswich. Our trade is operated entirely by 3 mums (of three) Jaana, Kayla, and Desiree. As we are a small business we are very hands-on and you will find us doing everything from buying and moving the stock, to packing class kits, to admin and marketing right through to answering calls for support.
Therefore we have Paige, our wonderful Operations Manager who works 3 days a week to take calls and provide phone-based support for those who prefer to talk to a person via the phone.
Due to the nature of our small business, our standard response time for our emails, messages and DM's are 3 business days at Sip 'n' Dip. Phone-based support is Monday, Wednesday, and Friday 10am-3pm - messages are checked on these days.
Emails sent outside of those days are checked and replied to directly from us, submit your request via the form below and it will be sent to all three of us for someone to look at and reply to in between jobs.
Thank you for connecting with Sip 'n' Dip, we appreciate each and every one of you and will do our best to be back in touch with you just as quickly as we can.